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Working with Missy (Part 2 of 2)

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Maya went home from her first night working with Missy worried about what she should do. Missy’s actions were unprofessional and potentially dangerous for the residents. Maya decided that she would talk to Missy that night.

As the night shift started, Maya asked Missy if they could talk. The talk did not go well. Whenever Maya expressed a concern, Missy told her it wasn’t important or that no one really cared. Finally, Missy told Maya to stop being a baby and get to work.

Maya was paired with another CNA that night, and things worked like Maya expected until 2:00am when a patient began to have trouble breathing. Maya and her partner were nearby. Missy and her partner were too. When the alarm sounded on the ventilator, Missy turned around and walked quickly away, her partner going with her. Maya and her partner ran into the room, pressed the emergency call button and remained with the resident until the emergency services staff arrived. The patient was stabilized but transferred to the trauma center for monitoring.

The next night, the nursing supervisor saw Maya and commended her on her quick actions. She asked Maya to let Missy know that she had done a good job too. Maya blurted out that Missy hadn’t done anything to help. She proceeded to tell the nursing supervisor about Missy’s actions of the previous two nights.  The nursing supervisor thanked Maya for the information. Maya heard her paging Missy as Maya walked on to help her patients.

© 2015 by Southwest Adult Basic Education

Project made financially possible through grants from:

Southwest Initiative Foundation, Marshall Community Foundation, Southwest Regional Transition Partners, Southwest Adult Basic Education, Marshall Healthcare Partners